At FaucetCoin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.
1. Information We Collect
1.1 Personal Information:
- Account Information: Username, email address, and password (encrypted)
- Wallet Addresses: Cryptocurrency wallet addresses for withdrawals
- Contact Information: Information you provide when contacting support
1.2 Automatically Collected Information:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, features used
- Cookies: Session data and preferences
- Location Data: General geographic location based on IP address
1.3 Transaction Information:
- FC token earnings and balance
- Withdrawal history and amounts
- Referral activity and commissions
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To create and manage your account, process transactions, and provide customer support
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Communication: To send important updates, notifications, and promotional materials (with your consent)
- Improvement: To analyze usage patterns and improve our services
- Compliance: To comply with legal obligations and enforce our terms
- Personalization: To customize your experience on our platform
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 We May Share Information With:
- Service Providers: Third-party companies that help us operate our platform (payment processors, hosting providers, analytics services)
- Advertising Partners: For PTC ads and surveys (limited to necessary information)
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
3.3 Anonymized Data:
We may share aggregated, anonymized data that cannot identify you personally for research, marketing, or analytics purposes.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use:
- Essential Cookies: Required for the platform to function properly
- Performance Cookies: Help us understand how users interact with our site
- Functional Cookies: Remember your preferences and settings
- Advertising Cookies: Used to deliver relevant advertisements
4.2 Managing Cookies:
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmission is encrypted using SSL/TLS
- Password Protection: Passwords are hashed and salted
- Access Controls: Limited employee access to personal data
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Data stored on secure, monitored servers
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
When your account is closed, we may retain certain information for legal and security purposes for up to 7 years.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing of your data
- Restriction: Request limitation of data processing
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, contact us at [email protected]
8. Children's Privacy
FaucetCoin is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Third-Party Links
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Marketing Communications
We may send you promotional emails about new features, special offers, and updates. You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in emails
- Updating your account preferences
- Contacting our support team
Note: You cannot opt out of essential service-related communications.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
Your continued use of the platform after changes constitutes acceptance of the updated policy.